It’s official: on Friday June 30, 2023, Rawsur Assurances rolled out “My Rawsur”
The application that allows customers to view their insurance policies and file claims easily from their mobile phones.
The press conference was an opportunity to present the features and benefits of the application.
Enrich the customer experience with My RAWSUR, the mobile application accessible to all.
Tarik LEFRIYEKH, Managing Director of Rawsur SA
“At RAWSUR, we are determined to put the customer experience at the center of our concerns. This new mobile application demonstrates our commitment to simplifying the lives of our policyholders by providing them with easy and transparent access to their policies and services.
We believe this will strengthen our relationship with our customers and give them added peace of mind.
My Rawsur will allow policyholders to report claims directly from their mobile phones, providing essential information with the ability to upload photos to support their claim. This functionality will significantly reduce claims processing times and provide a quick and efficient response to our policyholders’ needs in the event of an incident.
In the digital age, making Rawsur Insurances accessible on smartphones is a necessity.
Hughes TOTO, Managing Director of Rawsur Life SA
“To provide peace of mind to our policyholders, it was important for us to get closer to their daily lives. This means multiplying our points of contact, and we are well aware of the role that digital technology plays in our customers’ daily lives.
In addition to traditional insurance products such as car and travel insurance, we invite you to discover our life insurance products (KIMIA, SECURIS), which complement what we have already done.
My RAWSUR is a first of its kind on the Congolese market and I invite you all to download it now”.
Future updates will offer the freedom to subscribe online to our various insurance products.
A big step in simplifying the underwriting process for a transparent and intuitive experience.
About Rawsur Insurances
Rawsur Insurances offers a wide range of insurance products and services and aims to become the benchmark insurance company for all businesses, Congolese citizens and residents.
Press Contact Communication & Marketing Department: Terrence WEBE MAYO
- twebe@rawsur.com
- (+243) 826 000 048
- www.rawsur.com
