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  • [Interview Jeune Afrique]- Interview with Hughes Toto, Managing Director of Rawsur Life S.A.

    [Interview Jeune Afrique]- Interview with Hughes Toto, Managing Director of Rawsur Life S.A.

    « Life insurance has great potential in the DRC »

    What is the state of life insurance in the DRC?


    It’s a very young market, with premium income of USD 7 million in 2021, or 3% of total issuance. But the market, which is mainly driven by pension business, is growing very fast. Rawsur Life S.A. is the market leader with 74% market share.


    How are you positioned?


    We offer a complete range of life insurance products. In particular, I would like to mention borrower’s insurance, which covers the risk of the borrower’s death. We also have a group life product that companies can take out for their employees. However, there is potential in capitalization products (supplementary pensions, end-of-career indemnities), which we are working hard to develop. The development of individual products is linked to the increase in purchasing power and savings capacity.


    So there are real opportunities…


    Life insurance has real potential for development. We want to be a key player in this growth, offering solutions for both companies and individuals. Digitalization is an essential tool for making life insurance accessible to more people in the retail segment. In addition, the recommendations of the Organization for the Harmonization of Business Law in Africa (OHADA), which aim to encourage companies to make provisions for their employees’ retirement and to outsource them to insurers, should also have a positive impact by providing a tax advantage.

  • [Interview Jeune Afrique]- Interview with Tarik Lefriyekh, Managing Director of Rawur S.A.

    [Interview Jeune Afrique]- Interview with Tarik Lefriyekh, Managing Director of Rawur S.A.

    « We provide all our customers with solutions tailored to their needs »

    How would you sum up your business?

    We started in 2019, and in 2021, our premiums written reached USD 65 million, representing a market share of 31%. We are now the leader in the property and casualty segment (fire, accident and other risks), which currently represents almost the entire insurance market in the DRC. This progress is due to the technical skills of our teams, our financial capacity and the fluidity of our procedures. Thanks to a panel of leading international reinsurers, we are able to compensate our policyholders quickly, regardless of the size of the claim.

    What solutions do you offer?

    Rawsur S.A. offers its corporate clients comprehensive solutions covering all the risks they face: property damage, business interruption, third-party liability, auto fleet, political violence, fire, transportation, construction, employee health, etc. We serve companies of all sizes and sectors, from small businesses to subsidiaries of multinational groups. Our most important asset is our human capital. Our account managers take the time to listen to our clients, understand their risk needs and propose customized solutions. Not to mention insurance solutions tailored to the needs of Congolese citizens, including car insurance, home insurance, travel insurance and more.

    How do you see the future?

    The insurance market in the DRC has great potential for growth. However, in order to realize this potential, a number of obstacles need to be overcome. The involvement of the various ministries to ensure compliance with the 6 compulsory insurance schemes in the DRC seems essential to us. In addition, the creation of a structured financial market where insurance companies can invest and grow their liquid assets would give a decisive boost to our sector. Finally, a review of taxation, particularly on insurance contracts, would also have a positive impact.

  • Rawsur Assurances now in Kongo Central with a branch in the town of MATADI

    Rawsur Assurances now in Kongo Central with a branch in the town of MATADI

    Available and ready to listen, Rawsur is a partner in touch with the realities and daily lives of its policyholders.

    About Rawsur SA and Rawsur Life SA

    Rawsur Assurances (Rawsur SA and Rawsur Life SA) offers a wide range of insurance products and services and aims to become the benchmark insurance group for all Congolese companies and individuals. Rawsur Assurances is part of the Rawji Group, a major player in the Congolese economy for over a century.

    Contact us at

    Communication and Marketing Department:

    Terrence WEBE MAYO

    twebe@rawsur.com

    (+243) 826 000 048

    www.rawsur.com

  • Rawsur insurances launches “MyRawsur”, the mobile application for everyone that enriches the customer experience.

    Rawsur insurances launches “MyRawsur”, the mobile application for everyone that enriches the customer experience.

    It’s official: on Friday June 30, 2023, Rawsur Assurances rolled out “My Rawsur”

    The application that allows customers to view their insurance policies and file claims easily from their mobile phones.

    The press conference was an opportunity to present the features and benefits of the application.

    Enrich the customer experience with My RAWSUR, the mobile application accessible to all.

    Tarik LEFRIYEKH, Managing Director of Rawsur SA

    “At RAWSUR, we are determined to put the customer experience at the center of our concerns. This new mobile application demonstrates our commitment to simplifying the lives of our policyholders by providing them with easy and transparent access to their policies and services.

    We believe this will strengthen our relationship with our customers and give them added peace of mind.

    My Rawsur will allow policyholders to report claims directly from their mobile phones, providing essential information with the ability to upload photos to support their claim. This functionality will significantly reduce claims processing times and provide a quick and efficient response to our policyholders’ needs in the event of an incident.

    In the digital age, making Rawsur Insurances accessible on smartphones is a necessity.

    Hughes TOTO, Managing Director of Rawsur Life SA

    “To provide peace of mind to our policyholders, it was important for us to get closer to their daily lives. This means multiplying our points of contact, and we are well aware of the role that digital technology plays in our customers’ daily lives.

    In addition to traditional insurance products such as car and travel insurance, we invite you to discover our life insurance products (KIMIA, SECURIS), which complement what we have already done.

    My RAWSUR is a first of its kind on the Congolese market and I invite you all to download it now”.

    Future updates will offer the freedom to subscribe online to our various insurance products.

    A big step in simplifying the underwriting process for a transparent and intuitive experience.

    About Rawsur Insurances

    Rawsur Insurances offers a wide range of insurance products and services and aims to become the benchmark insurance company for all businesses, Congolese citizens and residents.

    Press Contact Communication & Marketing Department: Terrence WEBE MAYO

    • twebe@rawsur.com
    • (+243) 826 000 048
    • www.rawsur.com

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